09 Nov 2021
Posted in Thematic Research
GlobalData: Top five things Uber’s Q3 results tell us about the direction of the global economy
In light of Uber’s Q3 earnings release, Amrit Dhami, Associate Analyst at leading data and analytics company GlobalData, looks at the key takeaways and what they mean for the global economy – ranging from China’s crackdown on foreign initial public offerings (IPOs) to the explosion of quick commerce.
China is cracking down on Chinese companies seeking foreign IPOs
Uber attributed much of its $2.4bn Q3 net loss to its investment in Didi Chuxing, the largest ride-hailing operator in China. After Didi went public in July 2021, Chinese regulators announced they would open an investigation into the company over cybersecurity concerns. Didi has since been removed from Chinese app stores and cannot gain any new users.
Dhami comments: “For a business where market share is essential, Didi’s punishment is severe and likely serves as a warning to other large Chinese companies considering foreign IPOs.
“Uber’s investments in Zomato (a food delivery service in India), Joby (a venture-backed aerospace company), and Aurora (an autonomous vehicle developer) helped to offset the loss.”
Q-commerce is the next generation of delivery service
Food delivery services are still in high demand worldwide. Uber Eats’ $12.8bn in gross bookings was more than Uber’s ride-hailing segment, and an increase of 50% year over year (YoY).
Dhami continues: “GlobalData’s Consumer Survey for Q1 this year shows that a third (33%) of global consumers were either already ordering takeaways or deliveries from restaurants more frequently or were starting to do this. This is particularly high among Generation Z (37%) and millennials (38%).
“This is a symptom of the rise of quick commerce (q-commerce), which refers to the delivery of goods as soon as possible – typically within one hour of placing an order. Prolonged periods at home during the pandemic have shifted expectations on delivery, so companies are now competing to deliver goods as fast as they can.
“The continued success of Uber Eats in a quarter where in-person restrictions on restaurants are at their lowest since the start of the pandemic supports that q-commerce, the next generation of ecommerce, is an exciting sector to watch.”
Consumers are more confident sharing spaces
Despite fears about winter lockdowns and soaring COVID-19 cases, Uber made $9.9bn worth of gross bookings through its ride-hailing service – 9% more than the previous quarter, and up 67% YoY.
Dhami adds: “For November thus far, GlobalData scored ride-hailing an average net social media sentiment score of 0.86*, indicating an overwhelmingly positive feeling towards the service. Uber itself had an average net sentiment of 0.77 for Q3, also a highly positive response. With Lyft also reporting increased demand for Q3, it is clear that consumers are more confident sharing spaces again.”
Air travel will fully recover by 2024
With Uber bookings for trips to and from airports growing 35% quarter over quarter (QoQ), and 203% YoY, the company is introducing multiple innovations to improve airport-related services.
Dhami comments: “Uber noted that the rebound of airports appeared slower in Europe than the US, but its general success and desire to innovate in this sector are sure signs of things returning to normal. GlobalData’s traveler demands and flows forecast predicts that international departures from the UK will increase at a compound annual growth rate (CAGR) of 25.5% between 2021 and 2024, with full recovery being achieved by the end of this period.”
Gig economy workers need government protection
Both Uber and Lyft reported a growing number of active mobility drivers in the US for their most recent quarter, resulting in an average wait time of less than five minutes for Uber’s customers. However, this only reinforces the need for the gig economy to protect its ever-growing number of workers.
Dhami adds: “Public health concerns surrounding COVID-19 previously led to an insufficient supply of drivers for Uber, and customers faced higher prices and longer wait times. With the introduction of measures such as contactless delivery and mandatory personal protective equipment (PPE) across Uber’s services, it has seen an uptake in its number of active drivers.”
With more gig economy workers comes added pressure upon regulators to protect them. Earlier this year, the UK Supreme Court ruled that Uber drivers were workers rather than independent contractors and were therefore entitled to a minimum wage and benefits such as pensions and paid holidays. A more recent ruling by the Court of Amsterdam similarly found that Uber drivers were not self-employed.
Dhami continues: “Workers and labor unions in the expanding gig economy will continue to demand more rights and protection. Uber should thus prepare for the higher operational costs that paying such benefits and meeting minimum wage standards will necessitate, as there are major concerns about whether its model can survive a big shift in such costs.”
* GlobalData’s social media analytics tool scores between zero and one, with a higher number indicating a more positive sentiment.