Here’s how we can support you today.

Training on our platform

Our Intelligence Centers are where we fully-integrate our unique data, expert analysis, and innovative solutions. We offer training sessions at the introductory level, as well as advanced training to deepen your knowledge on this platform.

Training Calendar


Search assistance

Supporting you in extracting relevant data and setting up alerts to personalise your service and receive timely insight.

Keeping you up to date with new enhancements

Ensuring you are up-to-date with a complete view of our data, insight and tools to help you understand the key issues impacting your business today.

Connecting you to our industry experts

We have a global community of 2,000 experienced, in-house research analysts and deep industry experts that we can connect you with for more complex needs.

Analysis from world-renowned retail thought leaders such as Maureen Hinton and Neil Saunders, both names in the VEND’s Top 10 Retail Influencers for 2017.

We’re here to answer your questions

We put our clients at the centre of what we do and are committed to providing the best service in the industry. We have 24/5 worldwide coverage so to get answers fast send us an email when you have a question or require access support.

We also offer a special catered service for new members. You may find our onboarding advice of help.

Email Customer Success

Prachi Tiwari
Client Service Team Leader, Singapore

This site is registered on as a development site.