AO World PLC - Company Profile

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AO World PLC (AO World) is an online retailer that offers household appliances and related products. The company’s offerings include washer dryers, tumble dryers’ dishwashers, washing machines, ovens, cookers, fridges and freezers, microwaves, cookers, and gardening tools. It also offers steam mops, vacuum cleaners, steam cleaners, floor cleaners, televisions, Blu-ray and DVD players, home cinema and sound bars, TV accessories, mobiles, set-top boxes, and small appliances such as kettles and toasters, coffee machines, irons, and microwaves. AO world is associated with the brand musicMagpie, which facilitates the trade-in and resale of technology products. Its products and services cater to a diverse customer base, providing solutions for household and personal technology needs. The company also provides financial, installation, and recycling services. It sells refurbished and end-of-line products through physical stores. The company has operations in the UK, Belgium, and Germany. AO World is headquartered in Bolton, the UK.

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Headquarters United Kingdom

Address AO, 5A The Parklands, Lostock, Bolton, Greater Manchester, BL64SD


Telephone 44 1204 672400

No of Employees 2,884

Industry Retailing

Ticker Symbol & Exchange AO. (LON)

Revenue (2025) $1.7B 11.3% (2025 vs 2024)

EPS XYZ

Net Income (2025) XYZ 241.9% (2025 vs 2024)

Market Cap* $707.5M

Net Profit Margin (2025) XYZ 207.6% (2025 vs 2024)

* As of and is in US$
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AO World PLC premium industry data and analytics

40+

Retail Market Data Insights

Insight into market share and brand performance.

2

IT Services Contracts

Improve competitive bidding with insights into all publicly disclosed IT services contracts for AO World PLC (including IT outsourcing, business process outsourcing, systems integration & consulting and more).

1

ICT Spend & Tech Priorities

IT Client Prospector provides intelligence on AO World PLC’s likely spend across technology areas enabling you to understand the digital strategy.

Products and Services

Services
Financial Services
Installation Services
E-Retailing
XYZ
XYZ
XYZ
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History

History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.

Year Event Description
2024 Regulatory Approval In December, the company received Financial Conduct Authority approval to acquire MusicMagpie.
2024 Asset Purchase In February, the company acquired certain assets of A1 Comms Ltd.
2024 Business / Operations Closure In July, the company invested more than GBP2 million in improving the capacity of its fleet in UK.
Dive into past operations, including product releases, deals, acquisitions & more Dive into past operations, including product releases, deals, acquisitions & more Learn more
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Competitor Comparison

Key Parameters AO World PLC John Lewis plc Currys plc Amazon UK Services Ltd Argos Ltd
Headquarters United Kingdom United Kingdom United Kingdom United Kingdom United Kingdom
City Bolton London London London London
State/Province Greater Manchester England England England England
No. of Employees 2,884 65,700 24,441 64,733 6,100
Entity Type Public Private Public Private Private
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Executives
Name Position Board Since Age
John Roberts Director; Chief Executive Officer Executive Board 2005 53
Mark Higgins Chief Financial Officer; Chief Operating Officer Executive Board 2025 48
Geoff Cooper Chairman Non Executive Board 2016 72
Julie Finnemore Secretary Senior Management 2014 -
Shaun McCabe Director Non Executive Board 2018 58
Non Dignissim Eros Proin vel Convallis 2026 XY
Non Dignissim Eros Proin vel Convallis 2026 XY
Non Dignissim Eros Proin vel Convallis 2026 XY
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