Crawford & Co - Company Profile
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Crawford & Co (Crawford) is a publicly traded provider of claims management and outsourcing services. It handles insurance and risk-related claims, including intake, investigation, adjustment, administration, recovery, and related support. Its services include loss adjusting, third-party administration, managed repair, medical management, workers’ compensation, disability and leave, catastrophe response, forensic accounting, cyber risk, property, auto, casualty and liability, marine, and other specialized claims services. Its customers include insurers, brokers, policyholders, self-insured organizations, captives, public-sector entities, and corporations in sectors such as transportation, construction, healthcare, hospitality, manufacturing, agriculture, financial services, real estate, mining, and marine. Service delivery is supported by network providers, managed-repair contractors, surveyors, engineers, legal specialists, medical professionals, and on-demand field inspectors. Crawford operates through offices and network relationships across North America, Latin America, Europe, the Middle East, Africa, Asia-Pacific, and the Caribbean, serving domestic and multinational claims programs. Crawford is headquartered in Atlanta, Georgia, the US.
Crawford & Co premium industry data and analytics
Products and Services
| Services | Brands |
|---|---|
| Loss Adjusting | Broadspire |
| Third Party Administration | Crawford |
| Managed Repair | |
| XYZ | |
| XYZ | |
| XYZ |
History
History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.
| Year | Event | Description |
|---|---|---|
| 2025 | Corporate Changes/Expansions | In January, the company expanded its global network by adding Dutch Caribbean Claims Expertise (DCCE), a claims adjusting company based in Curaçao, enhancing its coverage across the Caribbean islands. |
| 2024 | New Products/Services | In October, the company has launched TurviSM, a new insurtech company offering market-ready SaaS solutions designed to enhance efficiency and accuracy in the P&C claims ecosystem. |
| 2024 | New Products/Services | In November, the company has launched a new Renewable Energy solution, bolstered by the addition of a seasoned team from Renewable Energy Loss Adjusters (RELA). |
Competitor Comparison
| Key Parameters | Crawford & Co | Marsh & McLennan Companies Inc | CorVel Corp | American Claims Management, Inc. | Esis Inc |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | United States of America | United States of America |
| City | Atlanta | New York | Fort Worth | San Diego | Philadelphia |
| State/Province | Georgia | New York | Texas | - | Pennsylvania |
| No. of Employees | 9,943 | 95,000 | 5,239 | - | 1,700 |
| Entity Type | Public | Public | Public | Private | Private |
Key Financial Charts
Sales Growth
Net Income Growth
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| W. Bruce Swain Jr. | Chief Executive Officer; Director; President | Executive Board | 2026 | 62 |
| Holly Boudreau | Chief Financial Officer | Senior Management | 2026 | 45 |
| Michelle Montgomery | Chief Marketing Officer | Senior Management | - | - |
| Roberto McQuattie | Global Chief Transformation Officer | Senior Management | 2023 | - |
| Nidhi Verma | Chief People & ESG Officer | Senior Management | 2022 | 53 |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
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