Mr. Rohit Verma has been the Chief Executive Officer and Director of the company since May 2020. He also serves as the President of the company. Prior to this, he served as the Global Chief Operating Officer of the company from 2017 to 2020. Previously, he served as Regional Executive for South Region of Zurich North America. He also served as Management Consultant at McKinsey & Co and Deloitte Consulting in insurance and financial services.

Mr. W. Bruce Swain Jr has been the Chief Financial Officer and Executive Vice President of the company since October 2006. Prior to this, he served as a Senior Vice President and Controller of the company. He is also a Member of the American Institute of Certified Public Accountants, Georgia Institute of Certified Public Accountants and Financial Executives International.

Mr. Anthony Belcastro been the Chief Accounting Officer, Controller and Senior Vice President of Crawford since March 2024. Prior to this he served as vice president, corporate controller, for WestRock Company. Previously he served as vice president, controller, at ABB Industrial Solutions.

Mr. Daniel Volk has been the Chief Information Officer and Senior Vice President of the company since 2020. Prior to this, he served as a Vice President and Chief Information Officer for US Services at the company from 2015 to 2022. He started his career with the company in 1991 and has held various positions in the Information Technology team.

Ms. Michelle Montgomery is the Chief Marketing Officer of the company. She joined the company in 2018. Previously, she served as Vice President for Marketing Communications at Serta-Simmons Bedding. Earlier, she worked with various marketing agencies. Ms. Michelle has about 30 years of experience in marketing.