Dell Technologies Inc (Dell) is a provider of information technology services. The company offers solutions such as client devices, peripherals, lifecycle services, technology and infrastructure solutions across servers, networking, and storage. It designs, develops, manufactures, markets, sells, and supports a wide range of comprehensive and integrated solutions, products, and services. Dell serves industries such as information technology (IT), education, healthcare, and government.

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Dell's R&D arm focuses on developing innovative solutions that incorporate desirable features and capabilities at competitive prices. The company employs a collaborative approach to design and development, involving engineers and direct customer input to design solutions. It works with a global network of technology partners to architect new system designs, influence the direction of future development, and integrate new technologies into its products and solutions. The company aims to deliver new and relevant products to the market quickly and efficiently, with software engineers focused on developing the next generation of innovative solutions. The embedded software simplifies complex processes through automation, increasingly leveraging artificial intelligence and machine-learning technology. The company manages R&D expenses by concentrating on solutions deemed most valuable to customers and leveraging strategic partnerships. The R&D unit of Dell is responsible for developing innovative solutions, simplifying complex processes through automation, and leveraging artificial intelligence and machine-learning technology. The unit manages R&D expenses by focusing on valuable solutions for customers and leveraging strategic partnerships. As of January 2026, it owned a portfolio of 25,859 patents and had 8,189 pending patent applications. In FY2026, the company incurred an expenditure of US$3,142 million on R&D, which as a percentage of revenue, stood at 2.8%.