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Genesys Cloud Services Inc: Patents

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View up-to-date information on Genesys Cloud Services Inc patents, including inventor and filing insights.

Patent Trends

Publication Identifier Document Type Title Classification-CPC Publication Date
US11798539B2 Grant Systems and methods relating to bot authoring by mining intents from conversation data via intent seeding G06F16/2465; G06F16/3329; G06F16/353; G06F2216/03; G06F40/205; G06F40/216; G06F40/284; G06F40/289; G06F40/295; G06F40/30; G06F40/35; G06N5/02; G06Q30/016; G10L15/1815; G10L15/1822; G10L15/19 October 24, 2023
CN109844727B Grant 用于管理应用程序配置和相关联凭证的技术 G06F8/61; G06F9/44505; H04L41/0806; H04L41/5096; H04L63/06; H04L63/062; H04L63/10; H04L63/20; H04L67/1097; H04L67/34 October 24, 2023
US11797596B2 Grant System and method for multimedia contact center interactions via an audiovisual asynchronous channel G06F16/433; G06F16/434; G06F16/438; G06Q10/06311; G06V10/82; G06V20/41; G06V20/44; H04M2201/42; H04M2203/2033; H04M2203/2038; H04M3/5232 October 24, 2023
US11755978B2 Grant System for providing dynamic recommendations based on interactions in retail stores G06Q10/0639; G06Q10/06393; G06Q30/0201; G06Q30/0601; G06Q30/0613; G06Q30/0631; H04M3/5175; H04M3/5191 September 12, 2023
US11743381B2 Grant System and method for adding content to contact center interactions G06F9/44521; G06F9/451; G06F9/45529; G06F9/541; G06F9/547; G06Q30/02; H04M2201/42; H04M3/42178; H04M3/5133; H04M3/5175; H04M3/5183; H04M3/5191; H04M3/5236; H04M7/0027 August 29, 2023
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Top Inventors by Filings (Count by publication)

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