International Business Machines Corp - Company Profile
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Business Description
International Business Machines Corp (IBM) is a provider of information technology products and services, including system hardware and software, infrastructure, hosting, and consulting services.
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R&D Overview
The R&D arm of IBM focuses on advancing the fundamental science of several critical technologies, including AI, quantum computing, and semiconductors. In AI, the company aims to transform research into commercial applications, launching the watsonx AI and data platform, introducing the Granite AI foundational model, and developing new AI-optimized hardware. In quantum computing, it has engaged with several leading organizations and unveiled the 133-qubit Quantum Heron processor, enhancing the performance, efficiency, and scalability of the newly deployed IBM Quantum System Two. In semiconductors, IBM plans to push the limits of semiconductor design and packaging, building on recent innovations such as the 2nm node chip, hybrid bonding, and vertical transistors. IBM operates research labs across Albany, Almaden, Brazil, Ireland, Kenya, the UK, Zurich, India, Israel, Tokyo, South Africa, and the US. It works with its business units and clients through global labs on near- and mid-term innovations. The company owns or has licensed several third-party patents. As of December 2023, IBM has been granted more than 150,000 patents globally. In FY2023, the company incurred expenses of US$6,775 million on research, development, and engineering (RD&E), which as a percentage of revenue, stood at 10.9%.
Business Segments
Overview
Provides deep industry expertise and capabilities in business transformation and technology implementation. Comprises business transformation, technology consulting and application operations. The Business Transformation division provides strategy, process design, system implementation, and operations services to improve and transform key experiences and business processes. Under Technology Consulting division, IBM assists clients in designing and implementing solutions across various cloud platforms such as Amazon, Microsoft, and IBM. Also helps to develop strategies aimed at transforming the enterprise experience and fostering innovation. Application Operations division provides application and cloud platform services to operationalize and manage hybrid cloud platforms.
Performance
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Overview
Offers financing solutions to facilitate IBM clients’ acquisition of information technology systems, software, and services. Includes two business areas: client financing and commercial financing services. In the Client Financing business area, IBM offers lease, installment payment plan, and loan financing solutions to end-user clients. In the Commercial Financing division, it provides short-term working capital financing to business partners and distributors, mainly those involved in distributing IBM products and services.
Performance
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Overview
Offers solutions for hybrid cloud with a focus on integrating AI into critical transactions. Comprises two business areas: Hybrid Infrastructure and Infrastructure Support. Hybrid Infrastructure delivers innovative infrastructure platforms to assist clients in meeting the evolving needs of hybrid multicloud environments and enterprise AI workloads. It encompasses two main components: zSystems and Distributed Infrastructure. The Infrastructure Support provides comprehensive, proactive and AI-enabled maintenance and support services to improve the availability and value of clients’ IT infrastructure (hardware and software) both on-premises and in the cloud.
Performance
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Overview
Offers comprehensive software solutions to meet client requirements for a hybrid cloud platform, data and AI, automation, and security as it transition to hybrid cloud environments. Includes Hybrid Platform & Solutions and Transaction Processing. Hybrid Platform & Solutions include Red Hat, automation, data & AI, and security. Transaction Processing includes the software that supports clients’ on-premises workloads in sectors such as banking, airlines, and retail.
Performance
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Performance
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Geographical Segments
Performance
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Performance
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