Nice Ltd - Company Profile
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Business Description
Nice Ltd (Nice) is a provider of software-as-a-service solutions for the customer engagement and financial crime and compliance markets. The company’s products and services include digital self service, CX analytics, journey orchestration, automation, workforce engagement and open cloud platform.
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R&D Overview
The company’s R&D arm focuses on development of new products and upgrading of existing products. The company believe that developing new products and solutions, as well as improving existing ones, is essential to its future success. Therefore, it will continue to invest heavily in research and development, and it will continuously improve its systems and design processes to reduce the cost of our products and services. We conduct our research and development activities primarily in Israel, India, and the United States. The company research and development efforts have been funded by its own resources and by some government-sponsored programs in Israel. As of December 2022, the company held a patent portfolio of 475 US patents and 32 patents issued in additional countries covering substantially the same technology as the US patents. It also had 206 patent applications pending in the US and other countries. In FY2022, the company incurred expenses of US$306.1 million on its R&D, which as a percentage of revenue, stood at 14%.
Business Segments
Overview
Provide digital centric and self-service capabilities. Focus remain on understanding customer journey, Creating smarter hyper-personalized connections and guiding continuous omnichannel interactions. enables organizations to transform workforce experience with siolutions that make employee engagement feasibkle. and optimize operations.
Performance
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Overview
Provides solutions to protect financial services organizations, digital banks and their customers’ accounts and transactions. Through these solutions risks are identified and money laundering as well as fraud is avoided.
Performance
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Geographical Segments
Performance
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Performance
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Performance
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