ServiceNow Inc - Company Profile
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ServiceNow Inc (ServiceNow) provides cloud-based solutions to help enterprises and organizations digitize workflows. The company offers an intelligent platform, the Now Platform, which facilitates the automation and optimization of business processes across various sectors. Its major products include Technology Workflows, Customer and Industry Workflows, Employee Workflows, and Creator Workflows. The Now Platform is a notable brand associated with the company. ServiceNow's solutions are used across various industries such as healthcare, finance, logistics, retail, telecommunications, media and technology, manufacturing, energy and utilities and life sciences. The company has business presence in the Americas, Asia Pacific and Europe, Middle East, and Africa. ServiceNow is headquartered in Santa Clara, California, the US.
Headquarters
United States of America
Address
2225 Lawson Lane, Santa Clara, California, 95054
Website
https://www.servicenow.com/
Telephone
1 408 5018550
No of Employees
29,187
Industry
Technology and Communications
Ticker Symbol & Exchange
NOW (NYSE)
Revenue (2024)
$13.3B
20.9%
(2024 vs 2023)
EPS
XYZ
Net Income (2024)
XYZ
22.7%
(2024 vs 2023)
Market Cap*
$118.1B
Net Profit Margin (2024)
XYZ
1.5%
(2024 vs 2023)
* As of and is in US$
ServiceNow Inc premium industry data and analytics
Products and Services
| Products | Services |
|---|---|
| IT Service Management | Expert Services |
| Customer Service Management | Success and Support Services |
| Integrated Risk Management | Training and Certification |
| XYZ | XYZ |
| XYZ | XYZ |
| XYZ | XYZ |
History
History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.
| Year | Event | Description |
|---|---|---|
| 2026 | Contracts/Agreements | In July, the company entered into an agreement to acquire Ai.work. |
| 2026 | Acquisitions/Mergers/Takeovers | In July, the company acquired a 5% stake in BusinessNext, a banking software provider. |
| 2026 | New Products/Services | In June, the company introduced Autonomous Security and Risk, a new platform designed to help enterprises govern AI agents. |
Competitor Comparison
| Key Parameters | ServiceNow Inc | Salesforce Inc | Workday Inc | Snowflake Inc | Splunk Inc |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | United States of America | United States of America |
| City | Santa Clara | San Francisco | Pleasanton | Bozeman | San Francisco |
| State/Province | California | California | California | Montana | California |
| No. of Employees | 29,187 | 83,334 | 20,400 | 9,060 | 8,000 |
| Entity Type | Public | Public | Public | Public | Private |
Key Financial Charts
Sales Growth
Net Income Growth
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| William R. McDermott | Chief Executive Officer; Chairman | Executive Board | 2022 | 63 |
| Nick Tzitzon | Vice Chairman | Executive Board | 2025 | 45 |
| Gina Mastantuono | Chief Financial Officer; President | Senior Management | 2020 | 54 |
| Amit Zavery | President; Chief Operating Officer; Chief Product Officer | Senior Management | 2024 | 53 |
| Pat Casey | Executive Vice President - Dev Ops; Chief Technology Officer | Senior Management | 2006 | - |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
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