Ms. Susan Patricia Griffith has been the President, Chief Executive Officer and Director of the company since July 2016. Previously, she served as the Vice President of the company from May 2015 to June 2016. Prior to that, she served as the Personal Lines Chief Operating Officer from April 2015 to June 2016. Ms. Griffith served in many key leadership positions at the company since joining in 1988, including Chief Human Resources Officer, Claims Group President, President of Customer Operations.

Ms. Lawton W. Fitt has been the Chairwoman of the company since May 2018. Prior to this, she served as the Lead Independent Director of Progressive from 2016 to 2018. She has experience in the areas of investment banking and risk analysis including insight into the operation of capital markets. Ms. Fitt attained executive management experience through her work as the Secretary of the Royal Academy of Arts in London. Source :Comments:

Mr. Andrew J. Quigg has been the Chief Financial Officer of the company since July 2026. Previously, he served as Chief Strategy Officer of the company. Prior to that, he served as the General Manager of customer experience from May 2015 to June 2018. Prior to that, he worked as the Direct Media Business Leader.

Mr. Dan Witalec has been the Chief Strategy Officer of the company since April 2026. Prior to this, he served as the Senior Controller in Claims at the company. He also served as the Media Business Leader, Personal Lines Controller, and Product Manager for Personal Auto. Previously, he held various roles related to Customer Relationship Management, Marketing, Claims, and Personal Lines Product Management.

Mr. Steven A. Broz has been the Chief Information Officer of Progressive since 2016. Previously, she served as the Senior Business Manager at Capital One Financial Corporation. Since joining the company in 2001, he held leadership positions in Customer Experience, Claims Process, Personal Lines and IT Enterprise Project Management.