Thomas Cook (India) Limited - Company Profile

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Thomas Cook (India) Limited: Segment Analysis

Business Description

Thomas Cook (India) Limited (TCIL) is an international travel and financial service company that provides a wide range of services including foreign exchange, corporate travel, leisure travel, and insurance.

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Business Segments

Overview

Include imaging solutions and related services.

Performance

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Overview

Offers foreign exchange and insurance services. TCIL is an authorized dealer and is licensed to offer foreign exchange through its designated branches. The company operates round the clock foreign exchange counters at the international airports of Mumbai, New Delhi, Kolkata, Chennai, Cochin, and Trivandrum. The foreign exchange business is further classified into two sub-segments: wholesale and retail. The Wholesale sub-segment offers currency buying and selling services to banks, fully fledged money chargers and restricted moneychangers, whereas, the retail sub-segment offers foreign exchange services to individual customers at TCIL shops, through call centers, through channel partners and in airport locations. The Financial Services segment also offers travel insurance services, which includes overseas travel insurance and domestic travel insurance. Other key products and services offered by the segment includes, wholesale and retail purchase and sale of currency notes in 26 currencies, a borderless prepaid Multicurrency Travel Card in association with MasterCard, pre-paid international VISA cards, foreign currency pay orders in eight currencies, the purchase and sale of foreign currency denominated traveler’s cheques, outward remittance in 120 currencies and Moneygram inward money transfer (person-to-person money transfer service).

Performance

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Overview

Offers services such as leisure travel – inbound, leisure travel – outbound, leisure travel – international, leisure travel – domestic, e-business, visa and passport business, corporate travel, learning center, and MICE. Under leisure travel – inbound, the company organizes tours for India, Nepal, Sri Lanka and Bhutan through its subsidiary SOTC Travel Services Private Limited, whereas the leisure travel – international service offers outbound tour packages across 50 Countries. Leisure travel – domestic caters to Indian nationals traveling within India. It offers booking services for air and train tickets through the company’s site. Under leisure travel – outbound, the company offers group tours, regional tours, festive tours and individual tours. Its Corporate travel offers a complete range of facilities including air reservations, hotel reservations, land arrangements, passport or visa services, conference and incentive tour arrangements, and insurance and foreign exchange. MICE offer all travel requirements such as air tickets, accommodation, event management, FOREX, visas, and travel insurance. Travel and services’ visa and passport sub-segment offers visa assistance, which includes business visas, tourist visas, student visas, and work permits. It also offers passport assistance such as online applications, consultations on required documents, and obtaining appointments for submission.

Performance

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Overview

Offers time-share holidays.

Performance

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Geographical Segments

Performance

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Performance

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