TTEC Holdings Inc - Company Profile
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TTEC Holdings Inc (TTEC) is a global customer engagement management service provider that designs, builds, and operates technology-enabled customer experiences across live interaction channels. The company delivers integrated consulting, technology, growth, and customer care solutions. TTEC's major services include customer engagement, acquisition, tech support, fraud prevention, and back-office solutions. The company serves clients across various industries, including financial services, healthcare, public sector, communications, technology, media, entertainment, travel and hospitality, automotive, and retail. The company operates in multiple geographic locations, including North America, Latin America, Europe, the Middle East, Africa, and the Asia Pacific. TTEC is headquartered in Englewood, Colorado, the US.
Headquarters
United States of America
Address
Suite 100N, 6312 South Fiddler's Green Circle, Greenwood Village, Colorado, 80111
Website
www.ttec.com
Telephone
1 303 3978100
No of Employees
52,000
Industry
Business and Consumer Services
Ticker Symbol & Exchange
TTEC (NASD)
Revenue (2024)
$2.2B
-10.4%
(2024 vs 2023)
EPS
XYZ
Net Income (2024)
XYZ
-3908.3%
(2024 vs 2023)
Market Cap*
$131.9M
Net Profit Margin (2024)
XYZ
-4,376.5%
(2024 vs 2023)
* As of and is in US$
TTEC Holdings Inc premium industry data and analytics
Products and Services
| Services |
|---|
| Advanced Sales Analytics |
| AI-Enhanced Services |
| Associate Augmentation |
| XYZ |
| XYZ |
| XYZ |
History
History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.
| Year | Event | Description |
|---|---|---|
| 2025 | Corporate Changes/Expansions | In November, the company expanded its operations in Egypt following Global Offshoring Summit Engagement. |
| 2023 | Corporate Changes/Expansions | In November, the company inaugurated a new global customer experience delivery center in Cape Town, South Africa. |
| 2025 | Contracts/Agreements | In September, the company partnered with VoxEQ, to deliver real-time voice biometrics in SmartApps cloud. |
Competitor Comparison
| Key Parameters | TTEC Holdings Inc | Accenture Plc | Cognizant Technology Solutions Corp | Infosys Ltd | Telus Corp |
|---|---|---|---|---|---|
| Headquarters | United States of America | Ireland | United States of America | India | Canada |
| City | Greenwood Village | Dublin | Teaneck | Bangalore | Vancouver |
| State/Province | Colorado | - | New Jersey | Karnataka | British Columbia |
| No. of Employees | 52,000 | 779,000 | 349,800 | 323,578 | 106,800 |
| Entity Type | Public | Public | Public | Public | Public |
Key Financial Charts
Sales Growth
Net Income Growth
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| Kenneth D. Tuchman | Chairman; Chief Executive Officer | Executive Board | 2018 | 66 |
| Kenny Wagers | Chief Financial Officer | Senior Management | 2024 | 54 |
| Laura Butler | Chief People Officer | Senior Management | 2023 | - |
| Margaret B. McLean | Chief Risk Officer; General Counsel | Senior Management | 2024 | 62 |
| John Everson | Chief Security Officer | Senior Management | 2022 | - |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
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