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The following section provides information on Zendesk Inc’s senior management, executives, CEO and key decision makers and their roles in the organization. For more insight into Zendesk Inc's management and employees, unlock the full data with our company analytics monitoring tool.
Executives
Tom Eggemeier
Director; Chief Executive Officer Executive BoardMr. Tom Eggemeier has been the Chief Executive Officer and Director of the company since 2022. Prior to this, he served as a Partner at Permira. Previously, Mr. Tom also served as the President of Genesys, a Permira fund portfolio company. He currently, serves as on the Boards of Axiom, G2, Seismic and Mimecast.
Julie Swinney
Chief Financial Officer Senior ManagementMs. Julie Swinney serves as the Chief Financial Officer of the company. Prior to this, she served as Senior Vice President of Finance and Strategy of the company.
Craig Flower
Chief Information Officer Senior ManagementMr. Craig Flower serves as the Chief Information Officer of the company. Prior to this, he served as the Chief Technology Officer for TriNet. Previously, Mr.Craig served as Chief Information Officer at Hewlett-Packard.
Adrian McDermott
Chief Technology Officer Senior ManagementMr. Adrian McDermott has been the Chief Technology Officer of the company since 2021. Previously, she served as Chief Technical Officer at Attributor.
Tifenn Dano Kwan
Chief Marketing Officer Senior ManagementMs. Tifenn Dano Kwan has been the Chief Marketing Officer of the company since May 2026. Previously, she served as Chief Marketing Officer of Amplitude. Prior to this, she was the Chief Marketing Officer for SAP Ariba and SAP Fieldglass at SAP.
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