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Zendesk Inc: Executives

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The following section provides information on Zendesk Inc’s senior management, executives, CEO and key decision makers and their roles in the organization. For more insight into Zendesk Inc's management and employees, unlock the full data with our company analytics monitoring tool.

Executives

Tom Eggemeier

Director; Chief Executive Officer Executive Board

Mr. Tom Eggemeier serves as the Chief Executive Officer and Director of the company. Prior to this, he served as a Partner at Permira. Previously, Mr. Tom also served as the President of Genesys. Currently, he serves as on the Boards of Axiom, G2, Seismic and Mimecast.

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Craig Flower

Chief Operating Officer Senior Management

Mr. Craig Flower serves as the Chief Information Officer of the company. Prior to this, he served as the Chief Technology Officer for TriNet. Previously, Mr.Craig served as Chief Information Officer at Hewlett-Packard.

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Adrian McDermott

Chief Technology Officer Senior Management

Mr. Adrian McDermott has been the Chief Technology Officer of the company since 2021. Previously, she served as Chief Technical Officer at Attributor.

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Tifenn Dano Kwan

Chief Marketing Officer Senior Management Since: 2026

Ms. Tifenn Dano Kwan has been the Chief Marketing Officer of the company since 2026. Previously, she served as Chief Marketing Officer of Amplitude. Prior to this, she was the Chief Marketing Officer for SAP Ariba and SAP Fieldglass at SAP. She also serves at Collibra and Dropbox.

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Shana Simmons

Chief Legal Officer Senior Management Since: 2024

Ms. Shana Simmons has been the Chief Legal Officer of the company since 2024. Prior to this, she served as the Chief Legal Officer at Everlaw; and Head of Go-To-Market Legal at Google Cloud. Mr. Shana also served at Cleary Gottlieb Stein & Hamilton LLP.

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