JD.com Inc (JD) is a Chinese e-commerce company that provides online retail services through mobile applications and online platforms. The company operates a nationwide fulfillment infrastructure and offers a wide selection of authentic products at competitive prices. JD serves industries such as retail, logistics, and technology, focusing on enhancing customer experience and operational efficiency.

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The R&D arm of JD focuses on the improvement of supply chain-based technology and service capability to provide a better shopping experience to its customers. It focuses on emerging technologies such as artificial intelligence (AI), intelligent hardware, image and vision recognition, cloud computing, the IoT, robotics, machine learning, deep learning, smart logistics devices, analytics and big data and technologies in various areas of logistics business such as unmanned warehouses, drone delivery, unmanned delivery stations, convenience stores and self-driving vehicles to ensure fast and safe delivery. In FY2024, the company incurred expenses of CNY17,031 million on R&D, which as a percentage of revenue, stood at 1.5%.