USAA - Company Profile
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USAA (USAA) is a financial services provider that offers a range of services, including insurance, banking, and investment products. USAA's major products include vehicle and property insurance, life and health insurance, and various banking services such as checking accounts, savings accounts, and loans. The company's services are tailored to meet the needs of military personnel, veterans, and their families, providing financial solutions for various life stages and events. The company operates through direct channels, offering its products and services online and via phone. USAA serves customers primarily in the US and also has a presence in Germany, the UK, and Luxembourg, with a focus on the military community. USAA is headquartered in San Antonio, Texas, the US.
Headquarters
United States of America
Address
9800 Fredericksburg Road, San Antonio, Texas, 78288
Website
www.usaa.com
Telephone
1 210 5318722
No of Employees
38,000
Industry
Financial Services
Revenue (2024)
$48.6B
USAA premium industry data and analytics
Products and Services
| Products | Services |
|---|---|
| Insurance: | Real Estate Services |
| Auto Insurance | Advisory Services |
| Pay as You Drive Auto Insurance | Online Services |
| XYZ | XYZ |
| XYZ | XYZ |
| XYZ | XYZ |
Competitor Comparison
| Key Parameters | USAA | Navy Federal Credit Union | Pentagon Federal Credit Union | Armed Forces Insurance | Armed Services Mutual Benefit Association |
|---|---|---|---|---|---|
| Headquarters | United States of America | United States of America | United States of America | United States of America | United States of America |
| City | San Antonio | Vienna | McLean | Leavenworth | Goodlettsville |
| State/Province | Texas | Virginia | Virginia | Kansas | Tennessee |
| No. of Employees | 38,000 | - | - | 103 | - |
| Entity Type | Private | Institution | Private | Private | Institution |
Executives
| Name | Position | Board | Since | Age |
|---|---|---|---|---|
| James M. Zortman | Chairman | Executive Board | 2013 | - |
| Juan C. Andrade | Chief Executive Officer; Director; President | Executive Board | 2025 | - |
| Dan Griffiths | Chief Information Officer | Senior Management | 2026 | - |
| Chris Curtin | Chief Marketing Officer | Senior Management | 2026 | - |
| Bob Johnson | Chief Legal Officer; Executive Vice President; General Counsel | Senior Management | 2020 | - |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
| Non Dignissim Eros | Proin vel | Convallis | 2026 | XY |
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