USAA is a diversified financial services company that offers products and services in the fields of insurance, banking, investments, real estate, and retirement. It offers insurance products for auto, home and property, life, rental home, health, long-term care, umbrella, motor vehicle, travel, and small business. It also offers annuities, checking accounts, savings accounts, certificates of deposits, credit cards, mortgage loans, auto loans, personal loans, mutual funds, stocks and options, exchange-traded funds, and other investment products. The company provides car and home buying services, real estate services, financial planning services, and retirement planning services. It offers these products and services to individuals in the army, air force, navy, marines, coast guard, and national guard and reserve. It also serves cadets, military retirees, and their families. USAA is headquartered in San Antonio, Texas, the US.

Headquarters United States of America

Address 9800 Fredericksburg Road, San Antonio, Texas, 78288


Telephone 1 210 5318722

No of Employees 36,000

Industry Financial Services

Revenue (2020) $36.3B

   

   

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ICT Spend & Tech Priorities

IT Client Prospector provides intelligence on USAA’s likely spend across technology areas enabling you to understand the digital strategy.

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Products and Services

Products Services
Insurance: Real Estate Services
Auto Insurance Advisory Services
Homeowner Insurance Cash Management Services
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History

History section provides information on new products, mergers, acquisitions, expansions, approvals, and many more key events.

Year Event Description
2022 Contracts/Agreements In August, the company partnered with Human API to transform life insurance buying process.
2021 New Products/Services In November, the company’s subsidiary USAA Life Insurance Company launched a new digital life insurance product.
2021 Corporate Awards In November, the company received the highest scores from J.D. Power in both the U.S. Individual Life Insurance Study and the U.S. Individual Annuity Study 2021.
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Competitor Comparison

Key Parameters USAA Navy Federal Credit Union Pentagon Federal Credit Union Armed Forces Insurance Armed Services Mutual Benefit Association
Headquarters United States of America United States of America United States of America United States of America United States of America
City San Antonio Vienna Alexandria Leavenworth Goodlettsville
State/Province Texas Virginia Virginia Kansas Tennessee
No. of Employees 36,000 - - - -
Entity Type Private Private Private Private Institution
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Executives
Name Position Board Since Age
James M. Zortman Chairman Executive Board - -
Wayne Peacock Chief Executive Officer; Director; President Executive Board 2020 -
Jeff Wallace Executive Vice President; Chief Financial Officer Senior Management 2020 -
Brad Weber Senior Vice President; Chief Accounting Officer Senior Management 2021 -
Mayra Rivera Chief Marketing Officer Senior Management 2020 -
Non Dignissim Eros Proin vel Convallis 2022 XX
Non Dignissim Eros Proin vel Convallis 2022 XX
Non Dignissim Eros Proin vel Convallis 2022 XX
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