USAA - Company Profile
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The following section provides information on USAA’s senior management, executives, CEO and key decision makers and their roles in the organization. For more insight into USAA's management and employees, unlock the full data with our company analytics monitoring tool.
Executives
James M. Zortman
Chairman Executive BoardMr. James M. Zortman has been the Chairman of the company since 2013. Prior to this, he served as the Vice-Chairman of the company. Previously, he served as a Senior Advisor at Boston Consulting Group; Chairman of San Diego Regional Economic Development Corp and San Diego Strategic Roundtable. Earlier, he served at Northrop Grumman Aerospace as Senior Vice President of Global Logistics and Operational Support and Strategic Program Operations.
Juan C. Andrade
Chief Executive Officer; Director; President Executive BoardMr. Juan C. Andrade has been the Chief Executive Officer and President of the company since April 2025. He also serves as the Director of the company. Previously, Mr. Andrade served as the President and Chief Executive Officer at Everest Group Ltd. Prior to this, he held leadership positions at Chubb, the Hartford, and Progressive.
Dan Griffiths
Chief Information Officer Senior ManagementMr. Dan Griffiths has been the Chief Information Officer of the company since February 2026. Previously, he was the Group Chief Information Officer at Santander US. Prior to this, he worked at TD Bank, Banco Santander, Barclays, Lehman Brothers, and JPMorgan Chase.
Chris Curtin
Chief Marketing Officer Senior ManagementMr. Chris Curtin has been the Chief Marketing Officer of the company since March 2026. Previously, he was the Chief Marketing Officer at Sam’s Club. Prior to this, he worked at Bank of America, Visa, Hewlett-Packard, and The Walt Disney Company.
Bob Johnson
Chief Legal Officer; Executive Vice President; General Counsel Senior ManagementMr. Bob Johnson has been the Chief Legal Officer and General Counsel of the company since 2020. He also serves as the Executive Vice President of the company. Prior to this, he served as General Counsel for Corporate, Commercial, and Legal Shared Services at Truist Financial Corporation. Previously, he served as General Counsel at BB&T.
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